Naperville Taxi Dispatch


Do you accept Credit Cards?

Absolutely! Almost all of our taxis are equipped with state of the art Wireless Terminals to process your credit charges in real time. We also accept debit cards provided they have a VISA / MASTERCARD Logo on them. Our company policy dictates that every driver accept a valid credit card for any amount (subject to a minimum fare of $10 or $15 depending on location). If a driver refused a credit card, make sure you get a receipt and email me at sean-email-prevent-spammers-opt and I'll make it right.

Please note that per company policy, Drivers are required to periodically check for ID when paying with a credit card. We have instituted this policy to protect us and you from Credit Card Fraud.

Also, per VISA / MASTERCARD / DISCOVER / AMERICAN EXPRESS regulations, we cannot accept any prepaid gift cards bearing their respective logos.


Do You have Mini Vans?

Yes our fleet has several minivans including Toyota Siennas, Honda Odyssey's & Dodge Grand Caravans. Most minivans can comfortably seat up to 4-5 passengers. If you are going to/from the airport, and you have 5 or more passengers with 4 or more bags or significant luggage, we recommend at least 2 vehicles to comfortably travel. In such cases, we cannot guarantee that all passengers and their luggage will fit in one minivan.


Can I request a driver?

You bet. Just let the dispatcher know the drivers' name or vehicle #. We always honor a request for a specific driver, provided the driver is available at the time of the request.


What Kinds of cars do you have?

Our independent drivers have several different makes and models.  From Minivan, SUV's & Sedans. Please visit our vehicles page for more specific information about vehicle models, types, etc.


Do you really have Live Operators?

Yes. Our phones are answered 24/7/365 by a live operator. And here's the lawyer. Just kidding. During extremely busy times, your call may go to voicemail. Please leave a brief message and your phone number. We'll call you back in less than 5 minutes.
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